{"id":584,"date":"2007-01-18T11:46:05","date_gmt":"2007-01-18T17:46:05","guid":{"rendered":"http:\/\/selectmetrix.com\/blogs\/2007\/01\/what-not-how\/"},"modified":"2007-01-18T11:46:29","modified_gmt":"2007-01-18T17:46:29","slug":"what-not-how","status":"publish","type":"post","link":"http:\/\/selectmetrix.com\/blogs\/2007\/01\/what-not-how\/","title":{"rendered":"What, Not How"},"content":{"rendered":"<p>A quote from JustSell.com&#8217;s daily email:<\/p>\n<blockquote><p>&#8220;Never tell people how to do things.<br \/>\nTell them what to do and they will surprise you with their ingenuity.&#8221; <\/p>\n<p>-George S. Patton (1885-1945)<br \/>\nU.S. Army general during WWII<\/p><\/blockquote>\n<p>It is a good reminder for sales managers. One thing we discuss with sales managers is letting your salespeople fail. I&#8217;m not referring to big deals, top prospects. Instead I am referring to smaller opportunities where you know the salesperson is going to get a lesson.<\/p>\n<p>Here is why it is key. We have a customer who has a sales manager who has become the closer (for lack of a better word). Essentially, he has chosen to avoid coaching his sales team and instead has them bring him in at the proposal stage. He takes over and closes the deal.<\/p>\n<p>Now, this sales manager is a highly-skilled salesperson, but a poor manager. The impact of his managing is that his team has not developed the skills needed to complete the final qualifying steps and move the prospect to a close.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A quote from JustSell.com&#8217;s daily email: &#8220;Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity.&#8221; -George S. Patton (1885-1945) U.S. Army general during WWII It is a good reminder for sales managers. One thing we discuss with sales managers is letting your salespeople fail. I&#8217;m not referring to big deals, top prospects. Instead I am referring to smaller opportunities where you know the salesperson is going to get a lesson. Here is why it is key. We have a customer who has a sales manager who has become the closer (for lack of a better word). Essentially, he has&hellip; <a class=\"read-more\" href=\"http:\/\/selectmetrix.com\/blogs\/2007\/01\/what-not-how\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bgseo_title":"","bgseo_description":"","bgseo_robots_index":"","bgseo_robots_follow":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[4],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Oho-9q","jetpack-related-posts":[],"_links":{"self":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/584"}],"collection":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/comments?post=584"}],"version-history":[{"count":0,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/584\/revisions"}],"wp:attachment":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/media?parent=584"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/categories?post=584"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/tags?post=584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- WP Super Cache is installed but broken. The path to wp-cache-phase1.php in wp-content/advanced-cache.php must be fixed! -->