{"id":480,"date":"2006-12-05T13:57:11","date_gmt":"2006-12-05T19:57:11","guid":{"rendered":"http:\/\/selectmetrix.com\/blogs\/?p=480"},"modified":"2006-12-05T13:57:37","modified_gmt":"2006-12-05T19:57:37","slug":"using-email-at-work","status":"publish","type":"post","link":"http:\/\/selectmetrix.com\/blogs\/2006\/12\/using-email-at-work\/","title":{"rendered":"Using Email At Work"},"content":{"rendered":"<p>Emailing from work is a high risk endeavor especially now that company&#8217;s are required to <a href=\"http:\/\/selectmetrix.com\/blogs\/?p=475\" target=\"_blank\">store all company emails<\/a>. Right on cue, CareerBuilder.com offers <a href=\"http:\/\/www.careerjournal.com\/myc\/officelife\/20061204-loeb.html?mod=RSS_Career_Journal&#038;cjrss=frontpage\" target=\"_blank\">Netiquette: The Niceties Of Workplace Email Use<\/a>. They quote a survey with a rather small sample size, but there is a surprising statistic:<\/p>\n<blockquote><p>A 2006 survey of 416 companies by the ePolicy Institute in Columbus, Ohio, concludes that <strong>26% of them have fired employees for inappropriate email conduct<\/strong>. That&#8217;s up from 21% in 2001.<\/p><\/blockquote>\n<p>I have seen some egregious emails come from corporate email accounts. I have also dealt with many candidates who use their company email to converse with me regarding a job opportunity. I am surprised everytime that happens.<\/p>\n<p>At any rate, there are some good tips in the short article. First, something I subscribe to wholeheartedly:<\/p>\n<blockquote><p>Be professional. You are not a teenager &#8212; avoid the little smiley face &#8220;emoticons,&#8221; abbreviations, or too many exclamation marks, etc. Keep your tone respectful and friendly.<\/p><\/blockquote>\n<p>I truly despise those emoticon things &#8211; leave them for the teenagers using instant messaging.<\/p>\n<p>Second:<\/p>\n<blockquote><p>Don&#8217;t let email become a substitute for face-to-face communications. Sometimes an in-person or phone talk is more fruitful than an endless chain of emails.<\/p><\/blockquote>\n<p>That topic is one we addressed <a href=\"http:\/\/selectmetrix.com\/blogs\/?p=462\" target=\"_blank\">in this post from last week<\/a>. I am an avid fan of email, but many times a phone conversation or face-to-face meeting is far more effective.<\/p>\n<p>This topic is quite timely &#8211; I am writing this post while sitting in a video conference room of one of our customers. We have a break in our meetings and one of the offhand topics that came up was employee emails. They have been working with their salespeople to ensure that they send out professional, properly-worded emails to their customers. Their experience has been simple &#8211; poorly-worded emails cast their company in a bad light. A bad light that their customers have graciously shared with them.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Emailing from work is a high risk endeavor especially now that company&#8217;s are required to store all company emails. Right on cue, CareerBuilder.com offers Netiquette: The Niceties Of Workplace Email Use. They quote a survey with a rather small sample size, but there is a surprising statistic: A 2006 survey of 416 companies by the ePolicy Institute in Columbus, Ohio, concludes that 26% of them have fired employees for inappropriate email conduct. That&#8217;s up from 21% in 2001. I have seen some egregious emails come from corporate email accounts. I have also dealt with many candidates who use their company email to converse with me regarding a job opportunity. I&hellip; <a class=\"read-more\" href=\"http:\/\/selectmetrix.com\/blogs\/2006\/12\/using-email-at-work\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bgseo_title":"","bgseo_description":"","bgseo_robots_index":"","bgseo_robots_follow":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[14,11,5],"tags":[],"class_list":["post-480","post","type-post","status-publish","format-standard","hentry","category-communication","category-team-management","category-trends"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Oho-7K","jetpack-related-posts":[{"id":400,"url":"http:\/\/selectmetrix.com\/blogs\/2006\/10\/lacking-basic-skills\/","url_meta":{"origin":480,"position":0},"title":"Lacking Basic Skills","author":"Derrick Moe","date":"October 28, 2006","format":false,"excerpt":"The humorous look at cover emails and letters points to a growing problem amongst recent grads and younger employees. From Inc.com's article Younger Employees Lack Basic Skills: Of 431 human resource managers polled, more than 70 percent said recently hired high school students proved to be deficient in academic skills,\u2026","rel":"","context":"In &quot;Hiring&quot;","block_context":{"text":"Hiring","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1205,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/09\/termination-by-email\/","url_meta":{"origin":480,"position":1},"title":"Termination By Email","author":"Lee Fratzke","date":"September 26, 2007","format":false,"excerpt":"Over a year ago Derrick posted on Radio Shack's faux pas regarding the emails they sent to their employees telling them that they had been terminated. If you would have told me then that this trend would be on the rise, I would have never believed you. Unfortunately, a recent\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1137,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/08\/how-responsive-is-your-company\/","url_meta":{"origin":480,"position":2},"title":"How Responsive Is Your Company?","author":"Derrick Moe","date":"August 17, 2007","format":false,"excerpt":"Here is a fascinating survey regarding customer service from large companies. The article is from ManageSmarter.com - Return to Sender: Responding to Customers. I think you will find the format quite clever: Every year, our organization conducts a customer service survey by sending the following one-sentence e-mail to our list\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2007\/08\/windowslivewriter1230805a3e35-8f18keyboard.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":367,"url":"http:\/\/selectmetrix.com\/blogs\/2006\/10\/the-select-metrix-survey-says\/","url_meta":{"origin":480,"position":3},"title":"The Select Metrix Survey Says&#8230;","author":"Derrick Moe","date":"October 16, 2006","format":false,"excerpt":"Ok, there isn't a Select Metrix survey and Richard Dawson isn't screaming \"survey says\" anymore. Nonetheless, most of the major job boards have a quarterly report that details the hiring landscape. Now this morning I see that some of the smaller boards are starting to release their own survey results.\u2026","rel":"","context":"In &quot;Trends&quot;","block_context":{"text":"Trends","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/trends\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":472,"url":"http:\/\/selectmetrix.com\/blogs\/2006\/11\/presenteeism\/","url_meta":{"origin":480,"position":4},"title":"Presenteeism?","author":"Derrick Moe","date":"November 30, 2006","format":false,"excerpt":"Sick? Your Boss Wants You to Stay Home, Survey Says. Did we really need a survey for this? I have never encountered the word presenteeism: 56 percent of employers now report that \"presenteeism,\" when sick employees show up for work, is a problem for them.Just 39 percent said that in\u2026","rel":"","context":"In &quot;Team Management&quot;","block_context":{"text":"Team Management","link":"http:\/\/selectmetrix.com\/blogs\/category\/team-management\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2643,"url":"http:\/\/selectmetrix.com\/blogs\/2015\/10\/one-third-of-ceos-are-worthless-in-sales\/","url_meta":{"origin":480,"position":5},"title":"One Third Of CEO&rsquo;s Are Worthless In Sales","author":"Derrick Moe","date":"October 28, 2015","format":false,"excerpt":"Those aren\u2019t my words but rather the findings from a Selling Power survey.\u00a0 From the article: A recent Selling Power online survey found that 29 percent of sales leaders judged their CEO useless when it comes to creating a sale. Almost one third and I think I have worked for\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/comments?post=480"}],"version-history":[{"count":0,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/480\/revisions"}],"wp:attachment":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/media?parent=480"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/categories?post=480"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/tags?post=480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- WP Super Cache is installed but broken. 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