{"id":444,"date":"2006-11-16T08:07:49","date_gmt":"2006-11-16T14:07:49","guid":{"rendered":"http:\/\/selectmetrix.com\/blogs\/?p=444"},"modified":"2006-12-21T10:02:12","modified_gmt":"2006-12-21T16:02:12","slug":"sales-aptitudes-series-handling-stress","status":"publish","type":"post","link":"http:\/\/selectmetrix.com\/blogs\/2006\/11\/sales-aptitudes-series-handling-stress\/","title":{"rendered":"Sales Traits Series &#8211; Handling Stress"},"content":{"rendered":"<p>You could argue that this week&#8217;s aptitude &#8211; Handling Stress &#8211; is a key component in almost every job. In sales, it is critical because the typical sales position involves multiple levels of stress. Whether it be presentations in front of many Directors and VP&#8217;s or dealing with an irate customer, sales presents a wide variety of stresses.<\/p>\n<p><strong><font color=\"#ff8000\">Handling Stress<\/font><\/strong><br \/>\nThis is a person&#8217;s ability to balance and defuse inner tensions and stresses which, if allowed to build up, could interfere with a person&#8217;s ability to perform up to their potential.  It is not the person&#8217;s ability to handle stressful situations, but rather their ability to appropriately separate themselves from such stressful situations while maintaining their own separate inner sense of peace.<\/p>\n<p>A salesperson with <em>strength<\/em> in this capacity will be able to encounter a stressful situation, deal with it as need be, and then step away from the situation (resolved or not).  They step away in a manner which releases their own emotional involvement and allows them to move on to other matters.  These stresses can also be cumulative in nature.  Having this ability serves to prevent excess buildup of stress which, in sufficient enough levels, could begin to interfere with performance and physical well-being.<\/p>\n<p>A salesperson with <em>weakness<\/em> in this area may encounter difficulty accomplishing emotional separation.  They continue to exist in the same stressful environment even when not at work (i.e. they bring it home with them).  Allowing this cumulative buildup of various stresses may serve to distract them from other tasks, or reduce their effectiveness in them, due to the preoccupation caused by the underlying stress.  Being prone to such buildup may also effectively reduce the amount of external stress with which one is comfortable.  That, in turn, can lead to a decrease in performance more rapidly than someone who is not as full of stress.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You could argue that this week&#8217;s aptitude &#8211; Handling Stress &#8211; is a key component in almost every job. In sales, it is critical because the typical sales position involves multiple levels of stress. Whether it be presentations in front of many Directors and VP&#8217;s or dealing with an irate customer, sales presents a wide variety of stresses. Handling Stress This is a person&#8217;s ability to balance and defuse inner tensions and stresses which, if allowed to build up, could interfere with a person&#8217;s ability to perform up to their potential. It is not the person&#8217;s ability to handle stressful situations, but rather their ability to appropriately separate themselves from&hellip; <a class=\"read-more\" href=\"http:\/\/selectmetrix.com\/blogs\/2006\/11\/sales-aptitudes-series-handling-stress\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bgseo_title":"","bgseo_description":"","bgseo_robots_index":"","bgseo_robots_follow":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[21,6,16],"tags":[],"class_list":["post-444","post","type-post","status-publish","format-standard","hentry","category-aptitudes","category-assessing","category-hiring-salespeople"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Oho-7a","jetpack-related-posts":[{"id":1421,"url":"http:\/\/selectmetrix.com\/blogs\/2008\/02\/how-does-your-city-rank-in-terms-of-stress\/","url_meta":{"origin":444,"position":0},"title":"How Does Your City Rank In Terms of Stress?","author":"Eric Ramberg","date":"February 13, 2008","format":false,"excerpt":"This article ranks 50 metros in terms of relative \u201dstress\u201d and I was glad to see my metro did not make the top 10. We did, however, miss the \u201cTop 10 Least Stressful\u201d metros (by one place). Distressing, to say the least. Those of us who live in the Twin\u2026","rel":"","context":"In &quot;Assessing&quot;","block_context":{"text":"Assessing","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/assessing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":47946,"url":"http:\/\/selectmetrix.com\/blogs\/2019\/05\/soft-skills-needed-in-sales\/","url_meta":{"origin":444,"position":1},"title":"Soft Skills Needed In Sales","author":"Derrick Moe","date":"May 22, 2019","format":false,"excerpt":"The customer experience shift occurring right before our eyes is causing a sea change in sales.\u00a0 The transactional sale is being consumed by a myriad of company websites offering products and solutions.\u00a0 I think this description from the TTI blog deftly describes the trend in sales hiring: Only a few\u2026","rel":"","context":"In &quot;Sales Techniques&quot;","block_context":{"text":"Sales Techniques","link":"http:\/\/selectmetrix.com\/blogs\/category\/sales-techniques\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2019\/05\/Heart-Hands.png?fit=560%2C315&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2019\/05\/Heart-Hands.png?fit=560%2C315&resize=350%2C200 1x, https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2019\/05\/Heart-Hands.png?fit=560%2C315&resize=525%2C300 1.5x"},"classes":[]},{"id":24909,"url":"http:\/\/selectmetrix.com\/blogs\/2019\/02\/the-stressful-interview-real-world-sales\/","url_meta":{"origin":444,"position":2},"title":"The Stressful Interview = Real World Sales","author":"Derrick Moe","date":"February 5, 2019","format":false,"excerpt":"The BBC provides a look into a \"stress interview\" which is an interview approach that places an inordinate amount of stress on the candidate.\u00a0 The goal is to learn how the candidate handles the pressure in an unexpected environment.\u00a0 This approach should sound like a sales call.\u00a0 It does to\u2026","rel":"","context":"In &quot;Interview&quot;","block_context":{"text":"Interview","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/interview\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2019\/02\/Steam-Presssure-Valve.png?fit=560%2C315&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2019\/02\/Steam-Presssure-Valve.png?fit=560%2C315&resize=350%2C200 1x, https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2019\/02\/Steam-Presssure-Valve.png?fit=560%2C315&resize=525%2C300 1.5x"},"classes":[]},{"id":1158,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/08\/sales-traits-series-internal-self-control\/","url_meta":{"origin":444,"position":3},"title":"Sales Traits Series &#8211; Internal Self Control","author":"Derrick Moe","date":"August 30, 2007","format":false,"excerpt":"This week's trait is one that measures a salesperson's ability to remain detached from an emotionally-charged situation.\u00a0 Sales requires a cool, level-headed approach even in instances where emotions are high.\u00a0 We highly value salespeople who can keep their personal self detached from their work self. Internal Self ControlThis is the\u2026","rel":"","context":"In &quot;Aptitudes&quot;","block_context":{"text":"Aptitudes","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/assessing\/aptitudes\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":786,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/03\/sales-traits-series-emotional-control\/","url_meta":{"origin":444,"position":4},"title":"Sales Traits Series &#8211; Emotional Control","author":"Derrick Moe","date":"March 29, 2007","format":false,"excerpt":"Sales can be an emotional roller coaster.\u00a0Sales can be frustrating\u00a0and anger-inducing.\u00a0 Conversely, sales can be joyful and exciting.\u00a0But what about salespeople who allow these emotions to rule their behavior?\u00a0Successful selling requires poise in the midst of an emotionally-charged environment.\u00a0This week we look at one of the top 10 traits for\u2026","rel":"","context":"In &quot;Aptitudes&quot;","block_context":{"text":"Aptitudes","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/assessing\/aptitudes\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":25469,"url":"http:\/\/selectmetrix.com\/blogs\/2019\/02\/emotional-intelligence-of-leaders\/","url_meta":{"origin":444,"position":5},"title":"Emotional Intelligence Of Leaders","author":"Derrick Moe","date":"February 22, 2019","format":false,"excerpt":"What are the keys to EQ?\u00a0 This post from TTI provides great insight into the entire topic.\u00a0 A couple traits to consider: 1.\u00a0Possess self-awareness Before someone can be effective interacting with others, they need to have a conscious knowledge of their own character, feelings, motives, and desires. The \u201cfeelings\u201d part\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2019\/02\/Emotional-Chess.png?fit=560%2C315&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2019\/02\/Emotional-Chess.png?fit=560%2C315&resize=350%2C200 1x, https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2019\/02\/Emotional-Chess.png?fit=560%2C315&resize=525%2C300 1.5x"},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/comments?post=444"}],"version-history":[{"count":0,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/444\/revisions"}],"wp:attachment":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/media?parent=444"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/categories?post=444"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/tags?post=444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- WP Super Cache is installed but broken. 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