{"id":285,"date":"2006-09-06T09:50:07","date_gmt":"2006-09-06T14:50:07","guid":{"rendered":"http:\/\/selectmetrix.com\/blogs\/?p=285"},"modified":"2006-09-06T09:50:36","modified_gmt":"2006-09-06T14:50:36","slug":"effective-communication-for-managers","status":"publish","type":"post","link":"http:\/\/selectmetrix.com\/blogs\/2006\/09\/effective-communication-for-managers\/","title":{"rendered":"Effective Communication for Managers"},"content":{"rendered":"

Uncommon to most of our Labor Day weekends, we relaxed and visited with family instead of the usual getting kids ready to start school on Tuesday. So with that enjoyable break, I am finally catching up on my reading. One of my RSS feeds is from Keith Rosen, author of Complete Idiot’s Guide to Cold Calling.<\/em> His post on The Best Managers Are Fully Accountable For Their Communication<\/a> is definitely worth reading, but let me share his 7 Tips to Strengthen Communication<\/strong> with you.<\/p>\n

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    1. Am I taking full responsibility for the message being heard by the other person? (Remember that it doesn’t matter what you say, it only matters what the other person hears.)<\/li>\n
    2. Did I respect the other person’s point of view or did I have a reaction (disagreement) to what they were saying that prevented me from listening to their full message?<\/li>\n
    3. If I was asking someone to take a specific action (delegating), did I make my request clear & check to see if the conversation worked\/was successful? (Did I receive feedback to ensure that I was understood?)<\/li>\n
    4. Did I receive value from the conversation? (Did I allow the other person to contribute to me?)<\/li>\n
    5. If the outcome of the conversation did not meet my expectations, what did I learn that would enable me to better communicate with that person? (Did I open up a new and greater possibility that I didn’t notice before?)<\/li>\n
    6. Did I give the person the gift of my listening?<\/li>\n
    7. When delegating a task or having a conversation, was I cognizant of the common sense trap?<\/li>\n<\/ol>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

      Uncommon to most of our Labor Day weekends, we relaxed and visited with family instead of the usual getting kids ready to start school on Tuesday. So with that enjoyable break, I am finally catching up on my reading. One of my RSS feeds is from Keith Rosen, author of Complete Idiot’s Guide to Cold Calling. His post on The Best Managers Are Fully Accountable For Their Communication is definitely worth reading, but let me share his 7 Tips to Strengthen Communication with you. Am I taking full responsibility for the message being heard by the other person? (Remember that it doesn’t matter what you say, it only matters what… Read More<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bgseo_title":"","bgseo_description":"","bgseo_robots_index":"","bgseo_robots_follow":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[14,4,11],"tags":[],"class_list":["post-285","post","type-post","status-publish","format-standard","hentry","category-communication","category-sales-management","category-team-management"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Oho-4B","jetpack-related-posts":[{"id":903,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/05\/communication-blindness\/","url_meta":{"origin":285,"position":0},"title":"Communication Blindness","author":"Derrick Moe","date":"May 9, 2007","format":false,"excerpt":"Anyone who has managed salespeople knows how difficult a task that can be.\u00a0 We see it often in companies where clouded communication occurs daily.\u00a0 I think\u00a0 most of you could name numerous situations throughout your career where management communication simply broke down or worse, did not even occur. SellingPower.com's article\u2026","rel":"","context":"In "Communication"","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2007\/05\/windowslivewritercommunicationblindness-7082power-pole.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1442,"url":"http:\/\/selectmetrix.com\/blogs\/2008\/02\/why-communication-matters\/","url_meta":{"origin":285,"position":1},"title":"Why Communication Matters","author":"Derrick Moe","date":"February 27, 2008","format":false,"excerpt":"I'm presently working on some leadership projects with our customers so these topics are probably on my mind more than usual.\u00a0 ManageSmarter.com presents an article Communication for Managers 101 that provides 5 steps for better communication between managers and employees. Some of the suggestions are rudimentary, but we encounter many\u2026","rel":"","context":"In "Communication"","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1668,"url":"http:\/\/selectmetrix.com\/blogs\/2008\/07\/a-fundamental-lack-of-communication\/","url_meta":{"origin":285,"position":2},"title":"A Fundamental Lack Of Communication","author":"Derrick Moe","date":"July 18, 2008","format":false,"excerpt":"The more companies we work with, the more we see communication breakdowns being the root of most problems.\u00a0 Our work with our clients spans more than just recruiting.\u00a0 We assist them in onramping their new salesperson.\u00a0 This function places us in the unique position of working with both the salesperson\u2026","rel":"","context":"In "Communication"","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":534,"url":"http:\/\/selectmetrix.com\/blogs\/2006\/12\/time-wasting-miscommunication\/","url_meta":{"origin":285,"position":3},"title":"Time-Wasting Miscommunication","author":"Derrick Moe","date":"December 30, 2006","format":false,"excerpt":"The information topic seems to be appearing everywhere we look this week. Now this article from Selling Power - The Cost of Poor Communications - attempts to put some metrics to inapt communication between managers and employees. While managers are off worrying about sales trends and marketing plans, they often\u2026","rel":"","context":"In "Communication"","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":31,"url":"http:\/\/selectmetrix.com\/blogs\/2006\/05\/first-time-managers\/","url_meta":{"origin":285,"position":4},"title":"First-Time Managers","author":"Derrick Moe","date":"May 18, 2006","format":false,"excerpt":"Stepping Into the Role of a First-Time Manager (link is gone) is a quick read article with practical advice for employees making their foray into management. My first foray into management left me with many bruises as I did not follow one of the suggestions in this article. I attempted\u2026","rel":"","context":"In "Sales Management"","block_context":{"text":"Sales Management","link":"http:\/\/selectmetrix.com\/blogs\/category\/sales-management\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1574,"url":"http:\/\/selectmetrix.com\/blogs\/2008\/05\/the-open-door-ruse\/","url_meta":{"origin":285,"position":5},"title":"The Open Door Ruse","author":"Derrick Moe","date":"May 15, 2008","format":false,"excerpt":"Sometimes the best advice is simply stated which is true of this Inc.com post titled The Fallacy of an Open-Door Policy.\u00a0 This topic catches my attention in that some of the worst managers I worked for claimed profusely that they had an open-door policy.\u00a0 They stated it, but we sales\u2026","rel":"","context":"In "Communication"","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/comments?post=285"}],"version-history":[{"count":0,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/285\/revisions"}],"wp:attachment":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/media?parent=285"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/categories?post=285"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/tags?post=285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}