{"id":2246,"date":"2010-01-27T07:54:00","date_gmt":"2010-01-27T13:54:00","guid":{"rendered":"http:\/\/selectmetrix.com\/blogs\/2010\/01\/rudeness-at-work\/"},"modified":"2010-01-27T06:35:39","modified_gmt":"2010-01-27T12:35:39","slug":"rudeness-at-work","status":"publish","type":"post","link":"http:\/\/selectmetrix.com\/blogs\/2010\/01\/rudeness-at-work\/","title":{"rendered":"Rudeness At Work"},"content":{"rendered":"<p><a href=\"http:\/\/shine.yahoo.com\/channel\/life\/office-etiquette-essentials-567545\/\" target=\"_blank\">From Shine on Yahoo comes one of those surveys<\/a> that makes me think we are over-surveying (emphasis mine):<\/p>\n<blockquote><p>\u202696% of Americans report experiencing rudeness at work, and 48% say they are treated uncivilly at least once a week.<\/p>\n<p>This kind of manners meltdown can have a direct effect on the bottom line. According to surveys conducted by Pearson and her colleagues, 48% of poorly treated employees have intentionally decreased their productivity and 12% say the boorish behavior compelled them to quit.<strong> Workplace rudeness costs employers an average of $50,000 per worker<\/strong>. &#8220;There are very high costs associated with even seemingly inconsequential inconsiderate words and actions,&#8221; adds Pearson.<\/p><\/blockquote>\n<p>Insert yawn here (maybe that was \u201cboorish behavior\u201d on my part).\u00a0 $50K per worker due to rudeness?\u00a0 Where does that number come from?\u00a0 I have a hard time believing that one.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From Shine on Yahoo comes one of those surveys that makes me think we are over-surveying (emphasis mine): \u202696% of Americans report experiencing rudeness at work, and 48% say they are treated uncivilly at least once a week. This kind of manners meltdown can have a direct effect on the bottom line. According to surveys conducted by Pearson and her colleagues, 48% of poorly treated employees have intentionally decreased their productivity and 12% say the boorish behavior compelled them to quit. Workplace rudeness costs employers an average of $50,000 per worker. &#8220;There are very high costs associated with even seemingly inconsequential inconsiderate words and actions,&#8221; adds Pearson. Insert yawn here&hellip; <a class=\"read-more\" href=\"http:\/\/selectmetrix.com\/blogs\/2010\/01\/rudeness-at-work\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bgseo_title":"","bgseo_description":"","bgseo_robots_index":"","bgseo_robots_follow":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[12,14],"tags":[1508,1509,1507,1510],"class_list":["post-2246","post","type-post","status-publish","format-standard","hentry","category-anecdotes","category-communication","tag-bad-behavior-at-work","tag-rude-at-work","tag-rudeness-at-work","tag-rudeness-survey"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Oho-Ae","jetpack-related-posts":[{"id":1230,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/10\/what-not-to-do-at-work\/","url_meta":{"origin":2246,"position":0},"title":"What Not To Do At Work","author":"Derrick Moe","date":"October 10, 2007","format":false,"excerpt":"Ok, I have a weakness for these types of surveys.\u00a0 From CareerBuilder: \"Workplace Taboos\" is a new CareerBuilder.com survey, conducted by Harris Interactive of more than 5,700 workers. The most common workplace taboos that workers admitted to taking part in include: Falling asleep at work (45 percent) Kissing a co-worker\u2026","rel":"","context":"In &quot;Anecdotes&quot;","block_context":{"text":"Anecdotes","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/anecdotes\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":407,"url":"http:\/\/selectmetrix.com\/blogs\/2006\/10\/the-importance-of-your-boss\/","url_meta":{"origin":2246,"position":1},"title":"The Importance of Your Boss","author":"Derrick Moe","date":"October 31, 2006","format":false,"excerpt":"Sales & Marketing Management has a quick hitter of a story regarding an Adecco survey about the worker-boss relationship. I think most people are aware of this: \"The relationship between a worker and his\/her manager has very real implications for both employee satisfaction and performance,\" says Ray Roe, president of\u2026","rel":"","context":"In &quot;Sales Management&quot;","block_context":{"text":"Sales Management","link":"http:\/\/selectmetrix.com\/blogs\/category\/sales-management\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":708,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/03\/work-commute-or-telecommute\/","url_meta":{"origin":2246,"position":2},"title":"Work Commute Or Telecommute","author":"Lee Fratzke","date":"March 1, 2007","format":false,"excerpt":"This is a timely topic considering we are in the midst of a blizzard up here in the Twin Cities. I personally have a short commute, but this topic is a big deal for the thousands on the road this morning stuck in stop and go traffic. The 2006 Commuter\u2026","rel":"","context":"In &quot;Team Management&quot;","block_context":{"text":"Team Management","link":"http:\/\/selectmetrix.com\/blogs\/category\/team-management\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":497,"url":"http:\/\/selectmetrix.com\/blogs\/2006\/12\/twin-cities-hiring-trend\/","url_meta":{"origin":2246,"position":3},"title":"Twin Cities&#8217; Hiring Trend","author":"Derrick Moe","date":"December 12, 2006","format":false,"excerpt":"I never put much stock in these types of surveys, but the local Pioneer Press reports on the recent Manpower survey: Twin Cities employers expect to hire at a sluggish pace during the first quarter of 2007, a Manpower employment survey found. Of the companies interviewed about their hiring plans,\u2026","rel":"","context":"In &quot;Hiring&quot;","block_context":{"text":"Hiring","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2583,"url":"http:\/\/selectmetrix.com\/blogs\/2015\/06\/the-lost-art-of-decorum\/","url_meta":{"origin":2246,"position":4},"title":"The Lost Art of Decorum","author":"Derrick Moe","date":"June 17, 2015","format":false,"excerpt":"Maybe I am aging faster than I will admit, but I have seen a trend in the professional workplace that is unsettling. Decorum.\u00a0 As defined by Webster, it is \u201ccorrect or proper behavior that shows respect and good manners.\u201d One of the things I tell hiring managers is that the\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":845,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/04\/invest-in-hiring-save-on-firing\/","url_meta":{"origin":2246,"position":5},"title":"Invest In Hiring, Save On Firing","author":"Derrick Moe","date":"April 23, 2007","format":false,"excerpt":"We often speak of the costs of making a bad hire especially in sales. One bad sales hire can send prospects to your competition and sully your company's reputation in the market all while you pay this salesperson. But what if it goes even further than that? In our litigious\u2026","rel":"","context":"In &quot;Hiring&quot;","block_context":{"text":"Hiring","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/2246","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/comments?post=2246"}],"version-history":[{"count":2,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/2246\/revisions"}],"predecessor-version":[{"id":2248,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/2246\/revisions\/2248"}],"wp:attachment":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/media?parent=2246"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/categories?post=2246"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/tags?post=2246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- WP Super Cache is installed but broken. 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