{"id":1754,"date":"2008-10-15T08:58:58","date_gmt":"2008-10-15T13:58:58","guid":{"rendered":"http:\/\/selectmetrix.com\/blogs\/2008\/10\/ask-the-tough-questions\/"},"modified":"2008-10-14T07:07:44","modified_gmt":"2008-10-14T12:07:44","slug":"ask-the-tough-questions","status":"publish","type":"post","link":"http:\/\/selectmetrix.com\/blogs\/2008\/10\/ask-the-tough-questions\/","title":{"rendered":"Ask The Tough Questions"},"content":{"rendered":"<p>In talking with sales managers over the past month or so there is one reoccurring statement that I am hearing &#8211; their sales cycle has been extended in this economy.\u00a0 It isn&#8217;t that they are not closing sales, it is just taking a bit longer.\u00a0 Buyers are certainly more deliberate, but as we discussed some of their opportunities, it was clear that their sales people are not asking the difficult questions that lead to a qualified deal.\u00a0<\/p>\n<p>I came across <a target=\"_blank\" href=\"http:\/\/www.salesresources.com\/articles\/article.cfm?ID=8\">this article from Kelley Robertson<\/a> quite some time ago and passed it on to one of these sales managers\u00a0&#8211; it is worth bringing it up again.\u00a0 The article provides a few simple questions to ask of clients and prospects to advance the sales cycle.\u00a0 Kelley makes this\u00a0point:<\/p>\n<blockquote><p>Most sales professionals understand that effective qualifying can lead to more sales. Unfortunately, these same salespeople are too often focused only on the outcome of their own process (closing), and as a result they fail to ask effective questions of their prospects and customers.<\/p><\/blockquote>\n<p>He also points out that too often sales people focus on quickly closing the sale and lose focus of what matters to the client.\u00a0 They try to hurry the process along and, in the process tend to cut corners.\u00a0 Whether your salespeople are cutting corners or they are just afraid to ask the tough questions, here are some effective questions Kelley supplies for your sales people:<\/p>\n<ul>\n<li>What are you trying to accomplish this quarter?<\/li>\n<li>What challenges do you face right now?<\/li>\n<li>If you had a magic wand, and could use it to create the ideal supplier, what would that supplier provide?<\/li>\n<li>If there was one thing you could improve about your existing situation, what would it be?<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In talking with sales managers over the past month or so there is one reoccurring statement that I am hearing &#8211; their sales cycle has been extended in this economy.\u00a0 It isn&#8217;t that they are not closing sales, it is just taking a bit longer.\u00a0 Buyers are certainly more deliberate, but as we discussed some of their opportunities, it was clear that their sales people are not asking the difficult questions that lead to a qualified deal.\u00a0 I came across this article from Kelley Robertson quite some time ago and passed it on to one of these sales managers\u00a0&#8211; it is worth bringing it up again.\u00a0 The article provides a&hellip; <a class=\"read-more\" href=\"http:\/\/selectmetrix.com\/blogs\/2008\/10\/ask-the-tough-questions\/\">Read More<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bgseo_title":"","bgseo_description":"","bgseo_robots_index":"","bgseo_robots_follow":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[4,9],"tags":[617,267,187,149,142],"class_list":["post-1754","post","type-post","status-publish","format-standard","hentry","category-sales-management","category-sales-techniques","tag-qualifying-question","tag-sales-approach","tag-sales-qualifying","tag-sales-question","tag-sales-technique"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Oho-si","jetpack-related-posts":[{"id":2105,"url":"http:\/\/selectmetrix.com\/blogs\/2009\/09\/q-is-for-qualifying-questions\/","url_meta":{"origin":1754,"position":0},"title":"Q Is For Qualifying Questions","author":"Derrick Moe","date":"September 15, 2009","format":false,"excerpt":"I come across this often \u2013 a company wants to hire a superstar salesperson and the hiring manager\u2019s first instinct is to find a loquacious talker.\u00a0 Perhaps you have seen this approach too?\u00a0 Clearly no readers of the Hire Sense would administer this approach in their hiring. Right? Ok, maybe\u2026","rel":"","context":"In &quot;Hiring Salespeople&quot;","block_context":{"text":"Hiring Salespeople","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/hiring-salespeople\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1545,"url":"http:\/\/selectmetrix.com\/blogs\/2008\/05\/3-sales-hiring-inhibitors\/","url_meta":{"origin":1754,"position":1},"title":"3 Sales Hiring Inhibitors","author":"Derrick Moe","date":"May 1, 2008","format":false,"excerpt":"Even bad salespeople can appear to be strong in a face-to-face interview situation.\u00a0 This reason is why sales recruiting is truly different than any other form of recruiting.\u00a0 Reviewing resumes and assuming abilities is is a fool's errand.\u00a0 Yet, there are certain aspects of general recruiting that can that hinder\u2026","rel":"","context":"In &quot;Hiring Salespeople&quot;","block_context":{"text":"Hiring Salespeople","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/hiring-salespeople\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1519,"url":"http:\/\/selectmetrix.com\/blogs\/2008\/04\/from-closing-to-coaching\/","url_meta":{"origin":1754,"position":2},"title":"From Closing To Coaching","author":"Derrick Moe","date":"April 17, 2008","format":false,"excerpt":"Selling Power.com's Sales Management newsletter provides an excellent article that addresses a common issue in sales management - how do you move from salesperson to sales manager?\u00a0 One important aspect of this move is becoming a coach for your sales team. The suggestions in the article are worth the read,\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1472,"url":"http:\/\/selectmetrix.com\/blogs\/2008\/03\/candidates-that-do-not-wow\/","url_meta":{"origin":1754,"position":3},"title":"Candidates That Do Not Wow","author":"Derrick Moe","date":"March 17, 2008","format":false,"excerpt":"We've been on this topic a bit lately, but it is mission-critical to successful selling.\u00a0 Asking questions...asking the right questions is tantamount to qualifying prospects.\u00a0 Most sales managers know this, yet we often see them displaying selective amnesia when it comes to interviewing sales candidates. Case in point:\u00a0 Lee often\u2026","rel":"","context":"In &quot;Hiring Salespeople&quot;","block_context":{"text":"Hiring Salespeople","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/hiring-salespeople\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2230,"url":"http:\/\/selectmetrix.com\/blogs\/2010\/01\/interview-myths\/","url_meta":{"origin":1754,"position":4},"title":"Interview Myths","author":"Derrick Moe","date":"January 11, 2010","format":false,"excerpt":"This article from Yahoo\u2019s Hot Jobs contains 5 hiring myths designed to help candidates perform better in an interview.\u00a0 Myth #1 is excellent for the hiring manager: Myth #1: Be prepared with a list of questions to ask at the close of the interview. There is some truth in this\u2026","rel":"","context":"In &quot;Hiring&quot;","block_context":{"text":"Hiring","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1321,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/12\/pipeline-or-pipe-dream\/","url_meta":{"origin":1754,"position":5},"title":"Pipeline Or Pipe Dream","author":"Derrick Moe","date":"December 5, 2007","format":false,"excerpt":"One of the tenets of successful sales management is effective pipeline management.\u00a0 Sales managers have to have an accurate read on their team's opportunities and a good understanding of when they will close. This truth is never more important than in a capital equipment sale.\u00a0 If a product has a\u2026","rel":"","context":"In &quot;Sales Management&quot;","block_context":{"text":"Sales Management","link":"http:\/\/selectmetrix.com\/blogs\/category\/sales-management\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/1754","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/comments?post=1754"}],"version-history":[{"count":0,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/1754\/revisions"}],"wp:attachment":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/media?parent=1754"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/categories?post=1754"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/tags?post=1754"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- WP Super Cache is installed but broken. 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