{"id":14,"date":"2006-05-09T09:09:20","date_gmt":"2006-05-09T14:09:20","guid":{"rendered":"http:\/\/selectmetrix.com\/blogs\/?p=14"},"modified":"2006-05-16T07:22:37","modified_gmt":"2006-05-16T12:22:37","slug":"generation-gaps-in-salespeople","status":"publish","type":"post","link":"http:\/\/selectmetrix.com\/blogs\/2006\/05\/generation-gaps-in-salespeople\/","title":{"rendered":"Generation Gaps in Salespeople"},"content":{"rendered":"<p><a href=\"http:\/\/salesandmarketing.com\/smm\/magazine\/article_display.jsp?vnu_content_id=1002382708&#038;imw=Y\" target=\"_blank\">This article<\/a> from Sales &#038; Marketing Management has a Tolstoy-like length, but it is a fascinating read that spans many topics.  We&#8217;ll start with the different generations in the sales arena today.  This topic is one we experience daily as we have many customers with sales teams spanning these generations (Baby Boomers, Gen X &#038; Gen Y).<\/p>\n<blockquote><p>&#8220;Typically the world is all about hard work and loyalty for those oldest workers, most often top-level executives, who were born before 1945. Baby boomers, born roughly between 1946 and 1963, manage their lives for profit and status; boomers are the generation that gave us 60-hour workweeks and 24\/7 availability to maximize work time and income. <br clear=\"none\" \/><br clear=\"none\" \/>Gen Xers, born roughly between 1963 to 1980, are willing to work hard, but demand balance between work and personal life. Gen Y, sometimes called Nexters, were born after 1980 and want to make a difference in the world. They expect reasons for everything they do, not marching orders.&#8221;<\/p><\/blockquote>\n<p>Exactly right &#8211; we have seen it first hand.  Managing this type of span requires an adroit sales manager.  To paint this topic with broad strokes, here are some qualities we look for in the vast majority of sales managers we seek:<\/p>\n<ul>\n<li>Empathetic abilities (human awareness, relating to others, understanding motivations,etc.) with a slightly negative bias towards these abilities<\/li>\n<li>Individualistic leadership motivation &#8211; the drive to control their destiny and the destiny of others<\/li>\n<li>Coaching style that works through their team instead of closing the sale for their team<\/li>\n<li>Distinct ability to hold salespeople accountable &#8211; surprising how few sales managers actually do this critical task<\/li>\n<\/ul>\n<p>Granted, there are many variables to a sales manager position including product vs. service sale, corporate market share, sales team size &#038; composition, etc.  The 4 bullet points above are common to all sales manager positions regardless of the variables.  <a href=\"http:\/\/www.selectmetrix.com\/Coaching_Sales.html\" target=\"_blank\">Coaching &#8211; Sales Management<\/a> explains our approach in a bit more detail.<\/p>\n<p>More posts to come on this rich article.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article from Sales &#038; Marketing Management has a Tolstoy-like length, but it is a fascinating read that spans many topics. We&#8217;ll start with the different generations in the sales arena today. This topic is one we experience daily as we have many customers with sales teams spanning these generations (Baby Boomers, Gen X &#038; Gen Y). &#8220;Typically the world is all about hard work and loyalty for those oldest workers, most often top-level executives, who were born before 1945. Baby boomers, born roughly between 1946 and 1963, manage their lives for profit and status; boomers are the generation that gave us 60-hour workweeks and 24\/7 availability to maximize work&hellip; <a class=\"read-more\" href=\"http:\/\/selectmetrix.com\/blogs\/2006\/05\/generation-gaps-in-salespeople\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bgseo_title":"","bgseo_description":"","bgseo_robots_index":"","bgseo_robots_follow":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[4],"tags":[],"class_list":["post-14","post","type-post","status-publish","format-standard","hentry","category-sales-management"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Oho-e","jetpack-related-posts":[{"id":1561,"url":"http:\/\/selectmetrix.com\/blogs\/2008\/05\/generations-101\/","url_meta":{"origin":14,"position":0},"title":"Generations 101","author":"Derrick Moe","date":"May 9, 2008","format":false,"excerpt":"The Wall Street Journal provides an article that does a nice job of laying out the upcoming shortage of workers.\u00a0 The focus is upon the different generations and the general drive behind each.\u00a0 The article is rather rudimentary, but it provides a clean view of the problem. First: Americans of\u2026","rel":"","context":"In &quot;Generations&quot;","block_context":{"text":"Generations","link":"http:\/\/selectmetrix.com\/blogs\/category\/generations\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":407,"url":"http:\/\/selectmetrix.com\/blogs\/2006\/10\/the-importance-of-your-boss\/","url_meta":{"origin":14,"position":1},"title":"The Importance of Your Boss","author":"Derrick Moe","date":"October 31, 2006","format":false,"excerpt":"Sales & Marketing Management has a quick hitter of a story regarding an Adecco survey about the worker-boss relationship. I think most people are aware of this: \"The relationship between a worker and his\/her manager has very real implications for both employee satisfaction and performance,\" says Ray Roe, president of\u2026","rel":"","context":"In &quot;Sales Management&quot;","block_context":{"text":"Sales Management","link":"http:\/\/selectmetrix.com\/blogs\/category\/sales-management\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1486,"url":"http:\/\/selectmetrix.com\/blogs\/2008\/03\/the-video-game-generation\/","url_meta":{"origin":14,"position":2},"title":"The Video Game Generation","author":"Derrick Moe","date":"March 27, 2008","format":false,"excerpt":"These definitions are from Selling Power's Talkin' about Different Generations: The Silent Generation Consisting of workers over the age of 60, these folks tend to follow traditional patterns; they take their work seriously, expect to do this job for the rest of their working life, and feel comfortable working alone,\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":598,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/01\/the-list-of-generations\/","url_meta":{"origin":14,"position":3},"title":"The List Of Generations","author":"Derrick Moe","date":"January 23, 2007","format":false,"excerpt":"Maybe it is me, but there seems to be many different groupings and names for the different generations in our society today. I was reading an article about a recent Harris Poll that used this generation grouping: Matures (those ages 62 and over) Baby Boomers (those ages 43 to 61)\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":122,"url":"http:\/\/selectmetrix.com\/blogs\/2006\/06\/marketing-to-baby-boomers\/","url_meta":{"origin":14,"position":4},"title":"Marketing to Baby-Boomers","author":"Derrick Moe","date":"June 20, 2006","format":false,"excerpt":"Let's continue with the marketing-themed Tuesday posts. We have discussed Gen X & Y on this blog and we have published articles on how to hire them. Marketingprofs.com pens an article today - A Holistic Approach to Marketing to Baby Boomers - that looks at the largest generational group. Seems\u2026","rel":"","context":"In &quot;Marketing&quot;","block_context":{"text":"Marketing","link":"http:\/\/selectmetrix.com\/blogs\/category\/marketing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":157,"url":"http:\/\/selectmetrix.com\/blogs\/2006\/07\/generational-differences\/","url_meta":{"origin":14,"position":5},"title":"Generational Differences","author":"Derrick Moe","date":"July 7, 2006","format":false,"excerpt":"Let's keep the generations topic rolling this Friday. The workplace generations are transitioning as the boomers exit and the X'ers assume leadership roles. This topic is one we have written about here and here. This week I came across an article by Kevin Wheeler titled Generational Differences Make All the\u2026","rel":"","context":"In &quot;Hiring&quot;","block_context":{"text":"Hiring","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":0,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/14\/revisions"}],"wp:attachment":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/media?parent=14"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/categories?post=14"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/tags?post=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- WP Super Cache is installed but broken. 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