{"id":1299,"date":"2007-11-20T08:02:07","date_gmt":"2007-11-20T14:02:07","guid":{"rendered":"http:\/\/selectmetrix.com\/blogs\/2007\/11\/the-most-important-aspect-of-retention\/"},"modified":"2007-11-19T16:07:42","modified_gmt":"2007-11-19T22:07:42","slug":"the-most-important-aspect-of-retention","status":"publish","type":"post","link":"http:\/\/selectmetrix.com\/blogs\/2007\/11\/the-most-important-aspect-of-retention\/","title":{"rendered":"The Most Important Aspect Of Retention"},"content":{"rendered":"<p>Competent managers.\u00a0 That&#8217;s according to a Kenexa Research Institute survey <a target=\"_blank\" href=\"http:\/\/www.careerjournal.com\/myc\/management\/20071113-coombes.html?mod=RSS_Career_Journal&amp;cjrss=frontpage\">quoted in CareerJournal.com<\/a>\u00a0(emphasis mine).<\/p>\n<blockquote><p><strong>Sixty-two percent of employees<\/strong> who said they have an effective manager also said they planned to stay with their job versus 17% of employees who said their manager is ineffective who plan to stay with their job, according to a survey of 10,000 U.S. workers, plus 1,000 workers each in India, China, Brazil, the U.K. and Germany.<\/p><\/blockquote>\n<p>No surprise, really.\u00a0 When we first encounter a customer with a turnover problem, we\u00a0start by looking\u00a0at\u00a0management.\u00a0 Typically there is misalignment between the manager and the team or there is misalignment between the position and the current hiring process.<\/p>\n<p>Either way, something is out of alignment.\u00a0 When this misalignment occurs, turnover becomes the defining symptom.\u00a0 Gen Y&#8217;s eagerness to grow in their roles through job change is only going to exasperate the retention problem.<\/p>\n<p>The cure is strong managers aligned with a complementary sales team.\u00a0 I know &#8211; no small feat.\u00a0\u00a0Yet, through <a target=\"_blank\" href=\"http:\/\/www.selectmetrix.com\/Developing_Sales.html\">developing your current team<\/a> and making the proper <a target=\"_blank\" href=\"http:\/\/www.selectmetrix.com\/Recruiting\/profile.html\">hiring adjustments<\/a>, it can be done.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Competent managers.\u00a0 That&#8217;s according to a Kenexa Research Institute survey quoted in CareerJournal.com\u00a0(emphasis mine). Sixty-two percent of employees who said they have an effective manager also said they planned to stay with their job versus 17% of employees who said their manager is ineffective who plan to stay with their job, according to a survey of 10,000 U.S. workers, plus 1,000 workers each in India, China, Brazil, the U.K. and Germany. No surprise, really.\u00a0 When we first encounter a customer with a turnover problem, we\u00a0start by looking\u00a0at\u00a0management.\u00a0 Typically there is misalignment between the manager and the team or there is misalignment between the position and the current hiring process. Either&hellip; <a class=\"read-more\" href=\"http:\/\/selectmetrix.com\/blogs\/2007\/11\/the-most-important-aspect-of-retention\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bgseo_title":"","bgseo_description":"","bgseo_robots_index":"","bgseo_robots_follow":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[23],"tags":[71,70,1766],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Oho-kX","jetpack-related-posts":[],"_links":{"self":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/1299"}],"collection":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/comments?post=1299"}],"version-history":[{"count":0,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/1299\/revisions"}],"wp:attachment":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/media?parent=1299"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/categories?post=1299"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/tags?post=1299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- WP Super Cache is installed but broken. 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