{"id":1130,"date":"2007-08-15T09:20:14","date_gmt":"2007-08-15T14:20:14","guid":{"rendered":"http:\/\/selectmetrix.com\/blogs\/2007\/08\/warm-chair-attrition\/"},"modified":"2007-08-15T09:20:35","modified_gmt":"2007-08-15T14:20:35","slug":"warm-chair-attrition","status":"publish","type":"post","link":"http:\/\/selectmetrix.com\/blogs\/2007\/08\/warm-chair-attrition\/","title":{"rendered":"Warm Chair Attrition"},"content":{"rendered":"<p>The above term is from The Herman Group&#8217;s weekly newsletter (no link but their website is <a href=\"http:\/\/www.herman.net\">www.herman.net<\/a>).  I love that phrase &#8211; it is quite descriptive.  Here is the excerpt that caught my attention:<\/p>\n<blockquote><p>Fueled by the publicity frenzy the press is enjoying, the current volatility in world financial markets is affecting many people at all levels of our societies.<\/p>\n<p>From the employees&#8217; point of view, this uncertainty engenders insecurity. What will happen to my company? Will it be in business? Will I have a job? The reaction is that they continue &#8220;corporate cocooning&#8221;, staying in the safety and sanctuary of their corporate jobs, despite their deep dissatisfaction.<\/p>\n<p>A number of studies have confirmed that at least 35 percent of our workforce is unhappy. Thanks to a social network analyst Scott DeGraffenreid, we have a label for it. We call it &#8220;Warm Chair Attrition&#8221;. The shame is these employees still collect paychecks, take up space, and infect their fellow associates. It would seem to be good news for employers: their workers will not leave. However, bottom line, disaffected employees are not particularly productive.<\/p><\/blockquote>\n<p>This topic is always one for debate.  I&#8217;m not a fan of the Jack Welch theory that you need to be turning over your bottom 10% annually.  However, no turnover can be a sign that you have a fair amount of warm chair attrition occurring.<\/p>\n<p>The long-term danger here is that mediocrity can creep in to your culture.  At that point &#8220;good enough&#8221; can become the predominant approach.  We&#8217;ve encountered companies with this approach and it stands out from those companies where excellence is the expectation.  As painful as it is, it is best to upgrade your salesforce if you have a team settling into mediocrity.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The above term is from The Herman Group&#8217;s weekly newsletter (no link but their website is www.herman.net). I love that phrase &#8211; it is quite descriptive. Here is the excerpt that caught my attention: Fueled by the publicity frenzy the press is enjoying, the current volatility in world financial markets is affecting many people at all levels of our societies. From the employees&#8217; point of view, this uncertainty engenders insecurity. What will happen to my company? Will it be in business? Will I have a job? The reaction is that they continue &#8220;corporate cocooning&#8221;, staying in the safety and sanctuary of their corporate jobs, despite their deep dissatisfaction. A number&hellip; <a class=\"read-more\" href=\"http:\/\/selectmetrix.com\/blogs\/2007\/08\/warm-chair-attrition\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bgseo_title":"","bgseo_description":"","bgseo_robots_index":"","bgseo_robots_follow":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[11,5,22],"tags":[],"class_list":["post-1130","post","type-post","status-publish","format-standard","hentry","category-team-management","category-trends","category-turnover"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Oho-ie","jetpack-related-posts":[{"id":1082,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/07\/corporate-blogging-violations\/","url_meta":{"origin":1130,"position":0},"title":"Corporate Blogging Violations","author":"Derrick Moe","date":"July 23, 2007","format":false,"excerpt":"From Podcasting News - Nearly One Out Of Ten Companies Has Fired A Blogger: Nearly one out of ten large companies has fired an employee for violating corporate blogging or message board policies, according to a survey conducted by Proofpoint, a company that specializes in corporate messaging security. 19 percent\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1155,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/08\/dining-at-the-corporate-cafeteria\/","url_meta":{"origin":1130,"position":1},"title":"Dining At The Corporate Cafeteria","author":"Derrick Moe","date":"August 29, 2007","format":false,"excerpt":"Ok, this may only interest me, but I am fascinated by the large corporate environment. So it is obvious that I had to read BusinessWeek.com's The Most Innovative Corporate Cafeterias. Of course is there is the obligatory Google mention to start the article: Google's Mountain View (Calif.) headquarters\u20ac\u201ddubbed the Googleplex\u20ac\u201dboasts\u2026","rel":"","context":"In &quot;Anecdotes&quot;","block_context":{"text":"Anecdotes","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/anecdotes\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":187,"url":"http:\/\/selectmetrix.com\/blogs\/2006\/07\/corporate-policies-regarding-blogs\/","url_meta":{"origin":1130,"position":2},"title":"Corporate Policies Regarding Blogs","author":"Derrick Moe","date":"July 25, 2006","format":false,"excerpt":"Blogs are popping up at 1 per second according to the latest Sales&Marketing Management email. Here are some interesting facts regarding developing corporate communications (sorry, no link): --Just over a quarter of employers have terminated employees for e-mail misuse. Another 2 percent have dismissed workers for inappropriate IM chat. And\u2026","rel":"","context":"In &quot;Trends&quot;","block_context":{"text":"Trends","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/trends\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2133,"url":"http:\/\/selectmetrix.com\/blogs\/2009\/10\/terms-of-the-recession\/","url_meta":{"origin":1130,"position":3},"title":"Terms Of The Recession","author":"Derrick Moe","date":"October 14, 2009","format":false,"excerpt":"Here is one from the weekly Herman Trend Alert of which I was not familiar: \u201ccorporate cocooning\u201d - staying put out of fear A rather appropriate construction for today\u2019s economy, wouldn\u2019t you say?\u00a0 Here is the paragraph from which it is used: Due to \"corporate cocooning\" (staying put out of\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":834,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/04\/when-ceos-dont-communicate\/","url_meta":{"origin":1130,"position":4},"title":"When CEO&#8217;s Don&#8217;t Communicate","author":"Derrick Moe","date":"April 18, 2007","format":false,"excerpt":"Communication is the balm of corporate success in that it helps maintain cohesiveness. I have worked for companies that had excellent communication throughout the chain-of-command. Although there were problems and disagreements, communication from the leadership team was always thorough and timely. That fact made the culture far more pleasurable a\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2007\/04\/windowslivewriterwhenceosdontcommunicate-ded7communication-balloon-thumb3.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":817,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/04\/the-dawn-of-corporate-text-messaging\/","url_meta":{"origin":1130,"position":5},"title":"The Dawn Of Corporate Text Messaging","author":"Derrick Moe","date":"April 11, 2007","format":false,"excerpt":"We are gradually moving\u00a0towards instant messaging for our internal communications at Select Metrix and away from email.\u00a0 Speed is a big part of this move for us, but email spam is also driving the change.\u00a0 I have a difficult time imagining email disappearing all together, but this article from Inc.com\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/1130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/comments?post=1130"}],"version-history":[{"count":0,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/1130\/revisions"}],"wp:attachment":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/media?parent=1130"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/categories?post=1130"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/tags?post=1130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- WP Super Cache is installed but broken. 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