In a recent a recent Workforce Management newsletter it had quick article that caught my eye. It was titled: Who’s Tough and Who’s Not (sorry no link available) and looks to see what is the toughest group in corporate America.
PsyMax Solutions, a human capital assessment company in Cleveland conducted a survey and reached its conclusions after studying the responses of more than 2,000 employees. It found that middle managers are the most resilient, are better able to accept criticism, manage stress and bounce back from frustration and disappointments.