The Right Perspective From Customer Service
I interviewed a customer service manager candidate this past week who had a good approach to her job. I asked her as a manager how she wants her reps to handle customers.
Her response, “Like eggs.”
She went on to explain how she would personally handle the difficult customer situations and so forth, but I thought that initial, quick response was quite good. And obviously memorable.
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Posted By Derrick Moe | Interview | |
