In case you are one of the few of us working today, here is a fun do and don’t list for salespeople. Here are just a few from the Salesopedia article:
DO match and mirror the speed, tone and volume of the other person’s voice.
DON’T speak in a monotone.DO call for a specific reason such as to provide some information of value.
DON’T call just to check in.DO listen to and concentrate on what’s being said.
DON’T let your mind wander.DO be polite yet respectfully persistent.
DON’T give up after one or two calls.